Storage Hayes Accessibility Statement
Storage Hayes is committed to providing an accessible and inclusive experience for all customers, visitors, and users of our website and storage facilities. We aim to ensure that everyone, regardless of ability, can access information about our storage services in the Hayes area and interact with us in a way that meets their needs.
Our Accessibility Commitment
We are working towards full compliance with the Web Content Accessibility Guidelines WCAG 2.1 at the AA level. These guidelines explain how to make web content more accessible for people with disabilities, including those with visual, auditory, physical, speech, cognitive, language, learning, and neurological differences. Our goal is to make our Storage Hayes online experience usable and understandable for as many people as possible.
Measures to Support Digital Accessibility
To support accessibility on the Storage Hayes website, we take the following measures. We design and develop new pages with accessibility in mind, including clear structure, consistent navigation, and descriptive headings. We consider colour contrast and font size to improve readability for users with low vision or colour vision deficiencies. We aim to provide clear and concise content so that information about our accessible storage in Hayes is easy to find and understand.
Screen Reader Compatibility
Our website is designed to be compatible with common screen reader technologies used on desktop, laptop, and mobile devices. We use semantic HTML where possible so that screen readers can correctly identify headings, paragraphs, lists, and other key elements. Images that convey information are given meaningful text alternatives to help users who rely on audio descriptions understand the content. We also aim to ensure that form fields and buttons are labelled clearly so that screen reader users can complete tasks such as enquiries or bookings.
Keyboard Navigation
The Storage Hayes website supports navigation using a keyboard without the need for a mouse. Users should be able to move through interactive elements such as menus, forms, and buttons using the Tab, Shift plus Tab, Enter, and Space keys. We aim to provide a visible focus indicator so users can easily see which element is currently selected. This helps people with mobility impairments and those who prefer or need to use keyboard-only or alternative input devices.
Ongoing Improvements and Testing
Accessibility is an ongoing process. We regularly review our website and content to identify areas where accessibility can be improved. This may include technical enhancements, content updates, or design adjustments to better support people with different needs. When we make changes or add new features to promote accessible storage Hayes information, we aim to review them against WCAG 2.1 AA criteria and real user feedback.
Accessibility of Our Storage Facilities
We also consider accessibility at our physical storage location in Hayes. While levels of access may vary depending on the specific unit or facility layout, we aim to provide clear information about access routes, parking, and any on-site support that may be available. Customers with accessibility requirements are encouraged to contact us in advance so that we can discuss suitable options and any reasonable adjustments.
Feedback and Accessibility Requests
We welcome feedback on the accessibility of Storage Hayes, both online and at our storage facility. If you experience any barriers, have difficulty using the website with a screen reader or keyboard, or need information about our services in a different format, you can contact us using the contact form or postal details provided on our contact page. Please include information about the issue you encountered, the page or service you were using, and any assistive technology you rely on, so we can investigate and respond appropriately.
Reasonable Adjustments and Alternative Formats
Where possible, we will provide reasonable adjustments to help you access information about our accessible storage in Hayes. This may include providing documents in larger print, offering alternative ways to complete forms, or arranging support in person at our facility. We will review each request individually and work with you to find a suitable solution where it is reasonable for us to do so.
Future Updates to This Statement
This Accessibility Statement for Storage Hayes may be updated from time to time to reflect changes to our website, services, or relevant accessibility standards. We encourage users to review this page periodically to stay informed about how we support accessibility across our digital and physical services.




